Telemarketing is one of the services offered under our sales support solutions. Our telemarketing services involve the process of contacting potential customers over the phone to promote your products and services and generate sales leads. Outsourcing telemarketing to Eastvantage will help you save on costs associated with hiring and training in-house telemarketing staff, as well as acquiring and maintaining telemarketing technology and infrastructure. Here are specific telemarketing services that we provide:
- Outbound telemarketing: Making outbound calls to potential customers to promote the company’s products or services and generate sales leads.
- Inbound telemarketing: Handling incoming calls from potential customers who have expressed interest in the company’s products or services.
- Customer surveys: Conducting customer satisfaction surveys over the phone to gather feedback and identify areas for improvement.
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