Product Assistance – Pre Sales
Pre sales product assistance is one of the services offered under our customer support solutions. Our Product Assistance specialists dedicated to your account will respond to your prospective and existing customers’ pre-sales queries about your products and will endeavor to influence the customer to switch to your brand.
We have the capability to provide support in US, EU, and APAC timezones on a 24/7 basis, for all competency levels, across all industries. With our Customer Support services, we take on the responsibility of elevating your customers’ experience and establishing a trusting environment. Our team will interact with your customers via voice call, email, or online or voice chat to provide support and information on the assigned products.
Case study
Top Global Online Hobby Store Increases Client Loyalty and Brand Advocacy Through a High-Performing Customer Support Team
Case study
A Leading Australian Ecommerce Site Easily Adapts to the Market Disruption Through Expert Customer Support
Case study
Innovation Excellence Meets Operations Excellence With Successful Disruption of the US and EU Intimate Apparel Industry
Case study
Australian Patient Management Systems Provider Improves Customer Satisfaction Through Inspired Outsourcing
Find out how Eastvantage can help you achieve your business objectives
If filling out forms is not your thing, you can send us an email at info@eastvantage.com. or click on the following link to book a call.
