Product Assistance – Post Sales
Post sales product assistance is one of the services offered under our customer support solutions. Our Product Assistance specialists dedicated to your account will handle post-sales concerns including order fulfillment, billing and collections, cancellation or order change, returns, complaints, service delivery, or incident management.
We have the capability to provide support in US, EU, and APAC timezones on a 24/7 basis, for all competency levels, across all industries. With our Customer Support services, we take on the responsibility of elevating your customers’ experience and establishing a trusting environment. Our team will interact with your customers via voice call, email, or online or voice chat to provide support and information on the assigned products.
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