Customer Support

Service solutions for your external customers or your internal team

Inspired customer support

Whether you are delegating very specific functions or outsourcing large pieces of support functionality, our seasoned customer service teams help you achieve your goals. We start with those end goals in mind, such as faster delivery, lower costs, bandwidth relief or expanded expertise in an area of business, and we work with you to design a solution that fits. Our metrics-based approach enables continuous improvement, delivering inspired results.

4

reasons to outsource your customer support

1

Reduce the time and expense of having your team handle customer issues

2

Improve customer satisfaction with a consistent experience

3

Provide your customer with chat, email and voice options for service

4

Offer 24/7 service to your customers

4

reasons to outsource your customer support

1

Reduce the time and expense of having your team handle customer issues

2

Improve customer satisfaction with a consistent experience

3

Provide your customer with chat, email and voice options for service

4

Offer 24/7 service to your customers

Customer support + Technology support = Inspired results

To deliver the best customer experience, our solution can bring together expertise from multiple disciplines. For example, our deep tech support capabilities can substantially enhance our customer support function. Leveraging our experience, we know when to provide a training position, process designers, and technology experts to ensure that your customer or your team get the outcomes you seek, delivering inspired results.

Get in touch

Customer Support

Service solutions for your team or your customer

Technology Support

Technical assistance for your customer or team

Customer Support

Service solutions for your team or your customer

Technology Support

Technical assistance for your customer or team

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Case study

Back office support for an American Arts & Design E-commerce

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Case study

Multilingual Team Supports Global Business Growth of the World’s Leading Language eLearning Company

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Case study

San Francisco Concierge Startup grows from Infancy to Maturity with Inspired Outsourcing

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Case study

Top Global Online Hobby Store Increases Client Loyalty and Brand Advocacy Through a High-Performing Customer Support Team

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Case study

A Norwegian Technology Company More Than Doubled Sales With the Help of a High-Performing Customer Support Team

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Case study

After-sales support for an airline and hotel booking engine

Our solution is based on a framework of delivering the right experience to you consistently, efficiently, and accurately

Our customer support software expertise

We can also recruit for other software proficiencies as needed

Aircall
Freshdesk
Gorgias
Help Scout
HelpDocs
Helpshift
Hiver
HubSpot Service Hub
Intercom
Jira Service Desk
LiveAgent
Olark
Salesforce Service Cloud
ServiceNow
Slack
SurveyMonkey
Zendesk
Zoho Desk
Aircall
Freshdesk
Gorgias
Help Scout
HelpDocs
Helpshift
Hiver
HubSpot Service Hub
Intercom
Jira Service Desk
LiveAgent
Olark
Salesforce Service Cloud
ServiceNow
Slack
SurveyMonkey
Zendesk
Zoho Desk

Find out how Eastvantage can help you achieve your business objectives

If filling out forms is not your thing, you can send us an email at info@eastvantage.com. or click on the following link to book a call.