Mortgage Support Services

Mortgage support services is one of the services offered under our business support solutions. Our mortgage support services involve handling various tasks related to the mortgage industry. By outsourcing mortgage support to Eastvantage, you gain access to specialized expertise in mortgage lending and servicing, allowing you to streamline your operations and improve customer satisfaction. Eastvantage provides:

  • Loan processing: Processing mortgage loan applications, including reviewing documents, verifying information, and preparing the loan file for underwriting.
  • Underwriting: Underwriting mortgage loans, including evaluating creditworthiness, assessing risk, and determining whether to approve or deny the loan.
  • Loan servicing: Servicing mortgage loans, including collecting payments, managing escrow accounts, and responding to borrower inquiries.
  • Appraisal management: Managing the appraisal process, including ordering appraisals, reviewing appraisals for accuracy, and ensuring compliance with regulations.
  • Default management: Managing delinquent mortgage loans, including implementing foreclosure proceedings, working with borrowers on loan modifications, and managing REO properties.

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